Shandrew (shandrew) wrote,
Shandrew
shandrew

Customer support follies

I used one of those "live chat" customer support web tools from a major tech company.
Here's how the support person signed off:

Agent (Sandeep ####): "May the Gods smile on your day!"

Wow. The customer support was excellent, as he sent me the exact document I needed (an old receipt so I could cash in my Microsoft-is-a-monopoly voucher), but his signoff struck me as a bit odd. I didn't mind, but I can't imagine that that line is possibly in the customer support flowchart. "The Gods"? You'll offend the atheists AND those silly monotheists, as well as the anti-smilers.
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